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1.FAQ
Can I Trust ?
What If I Am Making A Large / Bulk Order?
If I Order Products From xcd, How To Ship Them To
Payment Methods
OEM & ODM Services
What Is The MOQ Of xcd?
Can You Ship To "MY COUNTRY"?
Can An Order Be Made Without Using The Website?
Is There A Catalog/Pricelist Available?
I Want To Cancell An Order Placed Wrongly
2.How to Pay
Payment Methods
My Country Isn't Available In Paypal!
How Does Paypal Work, Generally Speaking?
Cash On Delivery?
May I know xcd's paypal account?
Can I Pay By Western Union?
I Choose Western Union But I Want To Pay Via Paypal Now
Do I Have To Pay VAT / Sales Tax?
Viewing Prices In Different Currencies
Dropshipper Need To Pay Attention To!
Why Was My Order Cancelled
Western Union/Bank Transfer fee
I Want To Contact PayPal Customer Service But Can't Find A Phone
Can I Pay By Credit Card?
Shipping For Online Sellers
VAT & Sales Tax Info.
Viewing Prices in Different Currencies
For Dropshippers
3.New User--Guide
xcd Overview
I Want To Order Some Products
How To Make An Order From xcd?
Payment Methods Accepted
Do you have a guarantee or warranty for all products?
Viewing Prices In Different Currencies
Does xcd Has MOQ?
Can You Ship To "MY COUNTRY"?
Important Information About xcd
Some Tips Customer Need To Pay Attention To
Is It Safe To Shop At xcd?
After Payment,How Can I Check The Status Of My Order?
an16888.com Stickers Guide
an16888.com Wholesaler Guide
4.Shipping & Delivery
Shipping Methods Guide
Privacy policy
Why can't I choose my desired courier?
How do I save on shipping?
Can You Ship To
Is shipping included In the prices?
What if the product is broken, when I receive it?
What if I don't receive my package for a long time?
What About Import Regulations?
Customs Clearance Issues
Terms and Conditions you should know relating to deliveries
5.After Sale
How to cancel an order? Before payment and after payment.
Instructions for returning faulty goods
Policy of refund,repairment and replacement
Who is responsible for product damage or loss during transit?
I have problems in using the product I ordered, please help!
6.Products Questions
Is There A Catalog Available?
Can Your Cellphone Be Used In My Country?
Which Kind Of Wii Is Available At an16888.com Now?
TV Standard in different countires
I notice difference price between different on-line shops,why?
Why can't my computer be connected with internet with Wi-Fi?
How come I can't install some of the hardware that I've download
Our Cell Phone Coverage
7.Troubleshooting
I Can't Log In
I paid for an order and the order was canceled, why?
I want to cancel an order placed wrongly
How Can I Return A Faulty Item?
Do you have a guarantee or warranty for all products?
Canceling an Order
8.How To Drop-Ship With
How To Drop-Ship With an16888.com
What Is The Meaning Of Drop-ship?
Warranty / Returns Policy For Drop-Shippers.
an16888.com Dropshipping Guide
9.Taxes,Customs & Duties
Customs Clearance Issues
How much tax do I need to pay?
Why I was asked for "CPF" number? (Brazil Customers)
Can you declare $ X for my order to avoid import taxes?
10.Guarantee & Warranty
Do you have a guarantee or warranty for all products?
can products be sent back for refund,repairment & replacement?
11.Checking Your Order
How To Check My Order?
What Does My Order Status Mean?
I Can't Log In My Account!/I Have Problem In Logging In
12.Can I Get Extra Discount
If I order more,can I get a better quotation?
Can I Get Any Special Discount For My Order?
13.Affiliates Programme
How much does it cost to join?
How do I qualify to be a an16888.com affiliate?
What can I earn in commissions?
How can I promote an16888.com as an affiliate?
Can I earn commission on my own purchases?
What about product returns?
What support does an16888.com provide?
14.Policies & Terms
Privacy Policy
Term Of Use
Review and Content Submission Agreement
Knowledgebase
FAQ
Can I Trust ?
What If I Am Making A Large / Bulk Order?
If I Order Products From xcd, How To Ship Them To
Payment Methods
OEM & ODM Services
More >>
How to Pay
Payment Methods
My Country Isn't Available In Paypal!
How Does Paypal Work, Generally Speaking?
Cash On Delivery?
May I know xcd's paypal account?
More >>
New User--Guide
xcd Overview
I Want To Order Some Products
How To Make An Order From xcd?
Payment Methods Accepted
Do you have a guarantee or warranty for all products?
More >>
Shipping & Delivery
Shipping Methods Guide
Privacy policy
Why can't I choose my desired courier?
How do I save on shipping?
Can You Ship To
More >>
After Sale
How to cancel an order? Before payment and after payment.
Instructions for returning faulty goods
Policy of refund,repairment and replacement
Who is responsible for product damage or loss during transit?
I have problems in using the product I ordered, please help!
More >>
Products Questions
Is There A Catalog Available?
Can Your Cellphone Be Used In My Country?
Which Kind Of Wii Is Available At an16888.com Now?
TV Standard in different countires
I notice difference price between different on-line shops,why?
More >>
Troubleshooting
I Can't Log In
I paid for an order and the order was canceled, why?
I want to cancel an order placed wrongly
How Can I Return A Faulty Item?
Do you have a guarantee or warranty for all products?
More >>
How To Drop-Ship With
How To Drop-Ship With an16888.com
What Is The Meaning Of Drop-ship?
Warranty / Returns Policy For Drop-Shippers.
an16888.com Dropshipping Guide
More >>
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